| STEP I | The employee and/or the Union shall present the grievance in writing to the person designated by the agency head for such purpose, not later than one hundred twenty (120) days after the date on which the grievance arose. The employee may also request an appointment to discuss the grievance. The person designated to hear the grievance shall take any steps necessary to a proper disposition of the grievance and shall reply in writing by the end of the third work day, following the date of submission. |
| STEP I I | An appeal from an unsatisfactory determination at STEP I shall be presented in writing to the agency head or the agency head's designated representative, who shall not be the same person designated in STEP I. The appeal must be made within five (5) working days of the receipt of the Step I determination. The agency head or the agency head's designated representative if any, shall meet with the employee and/or the Union for review of the grievance and shall issue a written determination by the end of the tenth work day following the date on which the appeal was filed. |
| STEP I II | An appeal from an unsatisfactory determination at STEP II shall be presented by the employee and/or the Union to the Commissioner of Labor Relations in writing, within ten (10) working days of the receipt of the STEP II determination. Copies of such appeals shall be sent to the agency head. The Commissioner of Labor Relations, or the Commissioner's designee shall review all such appeals from STEP II determinations and shall make and issue a written determination within fifteen (15) working days following the date on which the appeal was filed. |
| STEP I V | An appeal from an unsatisfactory determination at STEP III may be brought solely by the Union to
the Office of Collective Bargaining for impartial arbitration within fifteen (15) working days of
receipt of the STEP III determination. In addition, the Employer shall have the right to bring
directly to arbitration any dispute between the parties concerning any matter defined herein as a
"grievance." The Employer shall commence such arbitration by submitting a written request
therefor to the Office of Collective Bargaining. A copy of the notice requesting impartial
arbitration shall be forwarded to the opposing party. The arbitration shall be conducted in
accordance with the Title 61 of the Rules of the City Of New York (formerly referred to as the
Consolidated Rules of the Office of Collective Bargaining). The costs and fees of such arbitration
shall be borne equally by the Union and the Employer.
A transcript of all arbitration hearings shall be taken unless the taking of a transcript is waived by both parties. The cost of one copy of the transcript for each party and for the arbitrator shall be borne equally by the parties. Both the Employer and the Union will request the arbitrator to make every reasonable effort to issue the decision within thirty (30) days. The arbitrator's decision, order or award shall be limited to the application and interpretation of this Agreement, and the arbitrator shall not add to, subtract from or modify this Agreement. The arbitrator's award shall be final and binding and enforceable in any appropriate tribunal in accordance with Article 75 of the Civil Practice Law and Rules. An arbitrator may provide for and direct such relief as the arbitrator deems necessary and proper, subject to the limitations set forth above and any applicable limitations of law. |
Social Service Employees Union Local 371
AFSCME, AFL—CIO
817 Broadway, New York, NY 10003
©SSEU Local371|PRIVACY POLICY